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Testimonials

Testimonials about Jayco Factory Direct

Excellent Customer Service

Great first time experience with Worldwide RV! Please pass along my thanks to your parts department manager Christina for her outstanding research of window parts for our RV. Quick and accurate research and great pricing. In fact, she honored the price quoted in her email even though the price had increased! Excellent customer service! - Todd

Excellent Customer Service

They offer a wide variety of RV’s. The staff works hard to satisfy their customers. The service department has fixed any issues in a timely manner. Their facility is cleaned and well maintained! It has been a fun experience having a trailer ?? - Lisa

Excellent Customer Service

First time customer and needed a bolt for our hitch in a hurry. They found one and then let me know that their cc machine was down. I didn’t have cash and needed the part. They said, “it’s on the house and enjoy your weekend”. What a relief!! Thank you for your kindness. - Lauren

Excellent Customer Service

Chuck our sales representative did a great job presenting and answering all our questions during our visit to the dealership. And now we have moved to the ordering and pre credit/ down payment documentation process and Chuck has done a great job making this process smooth and easy! - Craig

Excellent Customer Service

We purchased our new Jayco trailer here. Everyone was so helpful and answered our questions. They made great recommendations where safety was concerned and took time to walk us through the whole thing before we drove away with it. Talk to Raul he was our sales person. - Alejandro

Excellent Customer Service

I’m leaving for Rocky Point next week and I realized my range exhaust cover has flown off my travel trailer. I called many places to try and find the replacement. The first couple of stores I called were unhelpful and didn’t seem to want to help. Christina from Worldwide RV was so helpful. She was quick to give me her number so I could text her a photo of what I was talking about. I will be buying from them again due to their awesome customer service! - Alex

Excellent Customer Service

Everyone at Robert Crist went above and beyond to help us with our motorhome purchase. The experience was definitely 5 star and would highly recommend them to anyone in the market for an RV. Brittany, Robyn, and Travis are absolutely amazing! We have bought RVs in the past and this was by far the best experience we’ve had. - Susan

Excellent Customer Service

The experience my wife and I had was amazing at Robert Crist and company was amazing. We work with a young man named Austin. By far the best experience I’ve had a RV dealer. Thank you to the Staff. - Michael

Excellent Customer Service

The experience my wife and I had was amazing at Robert Crist and company was amazing. We work with a young man named Austin. By far the best experience I’ve had a RV dealer. Thank you to the Staff. - Billie

Excellent Customer Service

This has been the best buying experience I have ever had. Robert Crist has the best service and the greatest employees in the RV business. Thanks to Jeff for helping me make the right choice and Tom for making me want to come back after the sale fell through last year. Thanks to Jacob for his help and knowledge. I left the lot with everything I needed. Robert Crist is the only place you need to go for your RV needs. - Edward

Excellent Customer Service

After countless RV shows, and trips to every camper dealer in Arizona we finally found “the place” Easiest buying experience. Didn’t feel the intense pressure for a sale here. Robyn was VERY patient and friendly. Tony was great to talk to and the driver who delivered our 2014 Voltage went out of his way for us. I wish I remembered his name among everyone else that had helped us. Highly recommend! - Lexy

Excellent Customer Service

My manufacture (Northwood) told me that Robert Crist is the best in Phoenix, I agree. Very customer oriented. They are very experienced and competent. Very reasonable prices. - John